Central IT has experience in deploying all the controls and processes that an organization needs to manage the services it develops and contracts. The methodology developed by our Best Corporate Governance Practices specialized team is innovative because it allows the diagnosis of the technological structure and the initial implementation of five ITIL processes in a short period of time.
Agile method of implementation of the main ITIL processes in just 30 days – Service Catalog, Service Level Agreement, Incident, Requisition, Knowledge Base and Product Portfolio. The QuickStart methodology is deployed by specialized teams and features design, configuration and basic support.
The CITContinuity methodology incorporates the deployment of ITIL processes for Configuration and Asset Item Management, Problem Management, Change Management and Release Management. By putting this method into practice, our specialists consolidate the domain of IT infrastructure, stability of the environment and work to reduce the number of incidents, providing improvements in the quality of IT services.
Increase the maturity of your organization and take preventive measures
The CITMaturity methodology reduces the number of service interruptions and unavailability, through proactive actions, evaluation of service level delivery, development of IT continuity plans and support for your business. This methodology incorporates the implementation of ITIL processes of Continuity, Availability and Events.